Office of Online Education

News

IU Online Newsletter

October 28, 2013 | Vol. 1, Ed. 5

Welcome to IU Online, an e-newsletter containing the latest news and information from the Indiana University Office of Online Education.

IN THIS ISSUE
1. Spring 2014 IUOCC pilot underway at the IU regional campuses
2. All IU campuses soon to be institutional members of Sloan-C
3. Collaboration will expand university's ability to respond to prospective online students

1. Spring 2014 IUOCC pilot underway at the IU regional campuses

IU is conducting a small pilot of IU Online Class Connect (IUOCC) with the five IU regional campuses (East, Kokomo, Northwest, South Bend, and Southeast) for the spring 2014 semester.

IUOCC is a process that will allow a student enrolled at one participating IU campus to register for an online class offered at another participating IU campus without having to go through intercampus transfer.

The pilot will allow IU to identify business practices, technical issues, and academic policies that must be addressed in order to fully implement such a system.

Learn more about IUOCC and the IUOCC pilot:
http://iuonline.iu.edu/faculty-resources/iuoccfaq.shtml

2. All IU campuses soon to be institutional members of Sloan-C

As a part of the Office of Online Education’s ongoing efforts to promote quality for all of Indiana University’s online products, the office is currently purchasing a multicampus subscription to the Sloan Consortium, or Sloan-C.

Sloan-C is an association of individuals, institutions, and organizations of higher education committed to quality online education.

Sloan-C supports the collaborative sharing of knowledge and effective practices to improve online education in the areas of learning effectiveness, access, affordability for learners and providers, and student and faculty satisfaction.

Faculty and staff on all IU campuses will have access to resources provided by the consortium.

Learn more about Sloan-C:
http://sloanconsortium.org/

3. Collaboration will expand university’s ability to respond to prospective online students

As a service to students, schools, and departments, the Office of Online Education is initiating a new collaboration with the UITS Contact Center to expand our ability to respond to prospective student inquiries about Indiana University’s online programs and classes.

Currently, staff members in the Office of Online Education handle such inquiries during normal business hours. The partnership with the UITS Contact Center will allow us to extend these hours. In addition, using the Contact Center’s services will allow us to expand our tracking and reporting capabilities.

With this new arrangement, Contact Center staff members will respond to inquiries between 8 a.m. and 9 p.m. Monday through Friday, between 10 a.m. and 6:30 p.m. on weekends, and between 8 a.m. and 9 p.m. on Martin Luther King Day and Labor Day.

Contact Center personnel will respond to inquiries of a general nature. Inquiries of a specific nature will be forwarded to the appropriate school or department for a response.

Contact Center representatives will take phone calls made to 844.948.4863 and email inquiries made to iuonline@iu.edu.

If you have questions about the UITS Contact Center, feel free to contact Lisa Denlinger, client services manager for the Office of Online Education, at ldenling@iu.edu.


The Office of Online Education Mission

As a steward of the tradition of excellence at Indiana University and in partnership with the campuses, the Office of Online Education provides leadership, coordination, and resources to the IU community to serve students and promote learning through quality online education.